How do I transfer my save data to a new device?
To transfer your data all you need to do is sign in to the same iCloud or Google Play account and the game data should automatically download. Please ensure you have changed your settings to enable cloud sync for the game before playing! Note: Signing into Facebook will not link your save data- this is only used to compare your progress with your friends.
Android syncing help: https://support.google.com/android/answer/2840875?hl=en
Apple sync device: https://support.apple.com/en-gb/HT201269
If you are experiencing problems with transferring your content, please contact us and we shall attempt to help.
Unfortunately it is not possible to transfer your data from an Android device to an iOS device, or vice versa, at this time- the devices use different cloud servers to store data on which are incompatible with one another.